Welcome to Caresurg. We aim to ensure customer satisfaction with every purchase. This Refund & Return Policy outlines the conditions under which products may be returned or refunded.
1. Eligibility for Returns
We accept returns only under the following conditions:
The product received is Damaged, Defective, or Incorrect
The issue is reported within 48 hours of delivery
The product is Unused, Unopened, and in Original Packaging
Original invoice or proof of purchase should be provided
❌ Returns will not be accepted for:
Used or opened products
Products damaged due to improper handling
Items returned without original packaging
Products marked as Non-Returnable
2. Non-Returnable Items
Due to hygiene and safety reasons, certain products may not be eligible for return, including but not limited to:
Personal care and hygiene-related items
Consumable or disposable products
Products explicitly marked as Non-Returnable on the product page
